Why was my card charged twice ?
We know what a scary feeling that is! Luckily, your card should only be charged once when your order is submitted.
This is a common bank practice handling debit/credit card transactions to ensure sufficient funds and account authenticity. This authorization will clear (depending on your bank, usually within 48 - 72 hours.) If you need help speeding up the process, you can contact the issuing bank of your debit/credit card.
To make sure your card doesn’t accidentally get run twice, please only click the "Place Order" button once!
May I cancel or change my order ?
Unfortunately, once your order has been processed we are unable to modify or cancel any order.
Can I Exchange an item?
No, Exchange is not allowed . Please contact us before you make a purchase if you are unsure of the sizing. We are online 24/7 to assist you, use the chat box located on the right side of our website to chat with one of our representative. Please refer to our exchange policy for more information and exceptions.
When will my order ship?
All orders are processed and shipped within 2-3 business days unless you selected express shipping options at checkout, your order will ship the same day if the order was placed before 5 PM EST.
I'm in love with an item, but its out of stock on site.What should I do ?
Select the item you would like to purchase and select your desired size . Click on "notified me when available" and enter your email address. When the item is back in stock you will be notified by email.